Refund policy

 

ALL SALES FINAL – NO RETURNS OR EXCHANGES

All purchases made through our store are final. We do not accept returns, refunds, or exchanges under any circumstances.

By completing a purchase, you acknowledge and agree that once an order has been placed and delivered, it cannot be returned, refunded, or exchanged for any reason, including but not limited to dissatisfaction, incorrect sizing, ordering errors, or change of mind.

Damaged, Defective, or Incorrect Items

You are required to inspect your order immediately upon delivery. Claims for damaged, defective, or incorrect items must be reported within 24 hours of delivery by contacting damorfure@gmail.com and providing:

  • Your order number

  • Clear photographic evidence of the issue

Failure to report issues within this timeframe will result in the claim being denied.

If approved, resolution will be provided at our sole discretion, which may include a replacement or store credit. Refunds will not be issued.

Non-Returnable Items

The following items are strictly non-returnable and non-refundable:

  • Sale items

  • Gift cards

  • Custom or personalized products

  • Personal care or beauty products

  • Perishable goods

  • Hazardous materials, flammable liquids, or gases

Exchanges

We do not offer exchanges. Any replacement purchase must be made as a new order.

Policy Enforcement

Items sent back without prior written authorization will be refused and discarded. No exceptions will be made.

Contact

For questions regarding this policy, contact us at:
📧 damorfure@gmail.com